RatesPro is a leading travel wholesaler, established in 2016 headquartered in Dublin Ireland.
Our accommodation portfolio contains over 750,000 properties along with 28,000 direct contracts.
We distribute FIT & Groups request to more than a thousand direct clients.
We work directly with Hotels, Airlines, and global DMCs to get you the best deals.
We work with state-of-the-art software, designed to cover all the needs of our clients.
We cover importing markets such as EMEA and AMER regions.
Our large scale of prepayments, guarantees and strategic alliances allows us to obtain the best conditions.
A key point that differentiates us from the rest thanks to strict SLA and Health and Safety policies.
We focus on distributing products that guarantee competitive rates and exceptional service.
Our distribution is limited to a select group of companies in each market.
Our local sales, customer service and recruitment teams are true experts in each destination. They are close to you, speak your language and understand the needs of your customers.
We have an unrivaled team of product sourcing and travel distribution experts, as well as state-of-the-art technology platforms and a seamless global customer service structure.
Our winning formula consists of consolidating the direct purchase of products from various sources in a powerful technological platform that drives the entire process in real time, from the search to the online reservation. This platform is powered by selected providers on six continents at highly competitive prices, with the continuous help of the best support centers.
We are available to you during office hours and also for emergencies through our 24/7 multilingual customer service center.
We are committed to providing continually improved customer service in your language, and are implementing live chat and callback solutions.
And in the event of natural disasters or terrorism, our global network allows us to proactively communicate for your peace of mind.
We reconfirm the bookings with hotels and provide the appropriate information to your client
Our agents speak 5 languages (English, Spanish, Portuguese, Italian, and Arabic) and have the framework to provide you with the best service.
Support can be contacted via Skype, phone and WhatsApp, and we also provide a local toll free number* for your market!
Choose between commissionable or net rates and customize your margin.
We aim to develop long-term strategic relationships and grow together with you while sharing the rewards at all levels (agents, agency owners and larger networks).